Shopping Cart 0 Cart0

You have no items in your shopping cart.

Shopping Cart 0 Cart0

You have no items in your shopping cart.

PHRA SIAM’s warranty obligations are limited to the terms set forth below:

Warranty Coverage for PHRA SIAM Jewelry

PHRA SIAM warrants all Jewelry Products (frames, necklaces and bracelets) against defects in materials and workmanship for a period of 7 days from the date of original purchase. During the warranty period, if a defect arises in the product, and you follow the instructions for returning the product, PHRA SIAM will, at its option, to the extent permitted by law, either (i) repair the product using new or refurbished parts, at PHRA SIAM’s expense; (ii) replace the product with a new product that is equivalent to the product that is to be replaced; or (iii) refund to you all or part of the purchase price of the product. PHRA SIAM shall have no obligation to repair, replace, or refund until the defective product is returned to PHRA SIAM. When a refund is given, the returned product becomes PHRA SIAM’s property.

 

Obtaining Warranty Service

For specific instructions about how to obtain warranty service for your PHRA SIAM product, please contact PHRA SIAM’s customer service. PHRA SIAM’s customer service may be reached by:
·       Email: customerservice@phrasiam.com
·       Tel: + 66 (0)9 5564 5989
 

You may also obtain warranty service for your PHRA SIAM product by contacting an authorized PHRA SIAM retail store at 4th FL., #RP-438 SHOW DC, Jaturatid Road, Huay Khwang, Bangkok, Thailand 10310.

 

Exclusions and Limitations

This Limited Warranty applies only to products manufactured by PHRA SIAM. This Limited Warranty does not apply to damage caused by accident, abuse, misuse, misapplication, or use of non-PHRA SIAM products. The diamond is excluded from the warranty. Stretching of PHRA SIAM necklaces and bracelets are not considered a manufacturing defect. Do not expose PHRA SIAM products to harsh chemicals as they can alter the appearance of the product. These include, but are not limited to, liquid gold and silver polish, pools, hot tubs, and spas. Please refer to the Cleaning & Care Instructions on caring for and protecting PHRA SIAM products. Failure to follow these instructions may constitute abuse, misuse, or misapplication of your PHRA SIAM product.